Support

FAQ

Last updated: 4 August 2026

Everything worth knowing about Drop 01. If your question is not here, email us at info@onyx-13.ie and we will answer it properly.

What is Drop 01?

Drop 01 is the BY162 Heavyweight Hoodie, our first release. A 460 GSM heavyweight hoodie in 100% cotton French Terry, cut on an Urban Fit block and finished in Ballina, Co. Mayo. It comes in five colourways: Onyx Black, Soft Pink, Magnet, Lilac and Arctic White. It is a small run, so once a size sells out, it is gone.

When do orders ship?

Pre-orders are open now and every order ships by tracked An Post. The dispatch date will be confirmed here and by email as soon as it is locked in. You will receive a tracking email the day your order moves. Delivery is within 30 days of purchase.

How does the pre-order work?

You choose your colourway and size and pay at checkout. Your piece is set aside in your name. Production is finished in Mayo, and the day your order ships you get an email with your tracking number.

How do I know my size?

The BY162 runs wider than a standard oversized hoodie, with extra long sleeves and a deep hood. Take your usual size for the intended relaxed drop, or go down one size for a closer fit. The figures below are the actual garment measured flat.

Size Chest (in) Chest (cm) Pit to pit (in)
XS4812224
S5113025.5
M5413727
L5614228
XL5814729

To find your size, lay a hoodie you already own flat, measure straight across from armpit to armpit, double that number and compare it to the Chest column.

What is it made from?

460 GSM heavyweight French Terry, 100% cotton. It has real weight and structure, so it holds its shape and will not cling. The Celtic tribal bird chest mark sits on the left chest, and every piece is finished by hand in Ballina before it ships.

How much does it cost?

€99.99. If you have a discount code, you can enter it at checkout.

Where do you ship?

We ship to Ireland and the EU, tracked with An Post. Delivery to Ireland is €4.99 and €9.99 elsewhere in the EU.

What is your returns policy?

Under EU consumer law you have 14 days from receiving your order to change your mind for any reason. The garment must be unworn, unwashed and in its original condition. You pay the return postage on a voluntary return, and we refund you within 14 days of it coming back to us. If an item is defective, damaged in transit, or the mistake was ours, we sort it and cover the return. To start a return, email returns@onyx-13.ie and we will send you the address to use. The full process is on the Shipping & Returns page.

How do I track my order?

Every order goes out tracked with An Post, and your tracking number arrives by email the day your order ships.

How do I stay up to date?

Sign up on the homepage to hear about new drops and restocks first. You can unsubscribe at any time using the link in any email we send.

Still stuck? Email info@onyx-13.ie.

Or see the contact page for the full breakdown.